Return and Refund Policy

No return/replacement will be accepted, unless the product is damaged, defective, expired or missing.

Under what conditions return/replacement is provided?

1. Wrong product delivered
2. Expired product delivered
3. Damaged product delivered
4. Incomplete order - missing products.

Under what conditions return/replacement requests will not be accepted?

1. Opened/ used/ altered products.
2. Original packaging (mono cartons, labels, etc.) missing.
3. The damaged/missing product is reported after 2 days from the date of delivery.
4. The return/ replacement request is generated after 7 days from the date of delivery.     
5. Need a video before opening the package to claim missing products.